Policies
Privacy Policy
Rakuten Insight Global, Inc., incorporated in Japan and its affiliates worldwide (you can find the affiliates here; https://insight.rakuten.com/about-us/) ('Rakuten Insight', 'we', 'us') provide various companies and organizations ("Clients") with consumer awareness and opinions for worldwide services and products, which are gathered from market research surveys conducted and coordinated by Rakuten Insight ("Surveys").
This Privacy Policy (the "Policy") was created to help you understand why and how Rakuten Insight which adopted this Policy use your information, and the rights and choices you have in this regard. Personal data is any information about you or your household, as well as a combination of pieces of information that could reasonably allow you or your household to be identified.
Rakuten Insight wants to ensure that, no matter how you use our services, you are empowered to make real choices about your information.
Such information gained from Surveys, reflecting the past and present of consumers’ insights, will enable Clients of Rakuten Insight to make better decisions about their services. We believe that the various insights from all users’ (including members of Rakuten Insight and visitors of Rakuten Insight websites, collectively referred to as "Users" or "you") gained through Surveys will empower society and our Clients. Rakuten Insight seeks to gather various opinions and impressions of various persons and different standpoints. Variety of opinions and impressions is the key value we deliver to society.
1. Personal data we use
We collect your personal data from different sources, including information you register to our membership, you provide in Surveys and we collect from you directly (e.g. when you contact us), and information we collect about you from other sources described below, so that we can verify the data you provided with us is correct or not:
Category of the third parties who provide the other sources: private companies
Note that we may be required by law to collect certain personal data about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations. We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data.
The types of information that we collect directly from you are:
- "Basic Profile", which consists of User’s contact details (such as e-mail address, name, date of birth, gender, physical address, phone number, and if necessary payment information) and basic characteristics suggesting your lifestyle or relating to your life stage (such as education, income, employment, and, only when absolutely necessary for Surveys, ethnic origin);
- "Detailed Profile", which contains more detailed information about your lifestyle and life stage than Basic Profile (such as household size, number of children, number of cars, habits, preference, medical condition and etc);
- "Survey Data" of the answers you made in Surveys (such as answers, feedback and opinions to questions to know your insights for market research);
- Geographical location data, where you answered or participated in our Surveys or where you use our services;
- Records and history of your usage of Rakuten Insight services, including where and which Surveys you answered and when and how many points have been received and consumed by you;
- Inquiry and opinions to Rakuten Insight; and
- Cookie data and server logs which we collect automatically from you., e.g. data collected using cookies and other device identifying technologies ('Cookies and Tracking Technologies'). Further information about our use of Cookies and Tracking Technologies is available in our Cookies Policy.
The categories of information that we collect directly from you are:
| Category | Relevant provisions in Section "The types of information that we collect directly from you are" | Data source | Examples of information |
|---|---|---|---|
| Identifiers | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" 1-(6) "Inquiry and opinions to Rakuten Insight" | Directly from you | Your user ID, password, name, email address, telephone numbers, address, date of birth, zip code, online identifiers, device ID, IP address, advertising identifier |
| Protected characteristics | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" | Directly from you | Gender, age, sex, self-reported race or ethnicity, sexual orientation, marital status, religion |
| Financial, medical, or health information | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" | Directly from you | e-money related account information, income information, health status |
| Internet or other electronic network activity information | 1-(5) "Records and history of your usage of Rakuten Insight services" 1-(7) "Cookie data and server logs" |
| User agent, page viewing, information derived from Cookie Technologies such as URLs viewed, time stamp of time viewed, information related to products and services displayed and searched |
| Geolocation data | 1-(4) "Geographical location data" |
| GPS data |
| Audio, electronic, visual, thermal, olfactory, or similar information | 1-(3) "Survey Data" | Directly from you | Photographs, voice recordings and videos |
| Employment Information | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" | Directly from you | Employment status, job description, job title, industry you belong to |
| Education Information | 1-(1) "Basic Profile" 1-(3) "Survey Data" | Directly from you | Academic background |
We collect personal data about you from other sources when we validate your personal data to provide and personalise Surveys.
The categories of information that we collect about you from other sources are:
- Identifiers, such as:
- Basic Profile (e.g. name, date of birth, phone number, mobile number, email address, postal address, academic background, employment status, job title, industry you belong)
Some of the categories of information that we collect are special categories of personal data (also known as sensitive personal data). In particular, we may process personal data that relates to self-reported race or ethnicity in Basic Profile in some countries (e.g. Singapore, Malaysia, India, and U.S.), and health information, political opinions, religious beliefs or other beliefs of a similar nature.
2. How we use your personal data and the basis on which we use it
We use your personal data to:
- provide and personalise Surveys
- conduct Surveys, which may be initiated by Rakuten Insight and/or Clients, collect and analyze your responses in Surveys to find insights
- provide you with rewards that Rakuten Insight offers or with refunds if applicable
- deal with your inquiries and requests
- authenticate your identity when you log in to our website
- manage the accounts you hold with us
- develop and improve our services
- comply with legal obligations to which we are subject and cooperate with regulators and law enforcement bodies
- prevent fraud, malicious activities, and any potential losses.
In the European Union, we must have a legal basis to process your personal data. In most cases the legal basis will be one of the following:
- to fulfil our contractual obligations to you, for example to provide the services, to ensure that invoices are paid correctly. Failure to provide this information may prevent or delay the fulfilment of these contractual obligations
- to meet our legitimate interests, for example to understand how you use our services and to enable us to derive knowledge from that, which allows us to develop new services. When we process personal data to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.
We may obtain your consent to collect and use certain types of personal data when we are required to do so by law (for example, in relation to Cookies and Tracking Technologies or when we process location data or sensitive personal data). If we ask for your consent to process your personal data, you may withdraw your consent at any time by contacting us using the details at the end of this privacy notice.
3. Your rights over your personal data
You have certain rights regarding your personal data, subject to local law. These include the following rights to:
- access your personal data: you can request access the information about your personal data, such as the categories, the purposes of the processing or any other information required under the applicable law;
- rectify the information we hold about you: you can rectify inaccurate personal data concerning you;
- erase your personal data: you can ask us to erase your personal data we have collected;
- restrict our use of your personal data;
- object to our use of your personal data: you can object to certain types of our processing of your personal data depending on the circumstances, such as profiling or any other processing required under the applicable law;
- data portability: receive your personal data in a usable electronic format and transmit it to an external party;
- learn more about the sources from which we collect information, the purposes for which we collect and share information, the information we hold, and the categories of parties with whom we share your information;
- opt out of "sales":for California residents, opt out of certain disclosures of personal data that California law defines as “sales” even if no money is exchanged
- be free from discrimination: You can freely exercise rights without fear of being denied goods or services; and
- lodge a complaint: you can lodge a complaint to the Global Privacy Manager of Rakuten or a data protection authority in accordance with Rakuten's BCRs (https://corp.rakuten.co.jp/privacy/en/bcr.html).
If you would like to ask about or exercise such rights, please contact us in accordance with Section 9 ("Contact Us"). You may use an authorized agent to exercise your rights in accordance with the applicable law. In that case, please ensure that you give the written permission to the agent.
Once we receive the request, we will verify your identity based on your personal data that we already have and that we may additionally require from you for the verification purpose. Please note that we may also require additional information from you in order to respond your request appropriately.
We encourage you to contact us to update or correct your information if it changes or if the personal data we hold about you is inaccurate.
Please also note that your rights are not absolute, and there are some grounds where we may decline your request as permitted under the applicable law.
4. Information Sharing
We may disclose your personal data for business purposes to the following parties:
- Service providers and business partners. We may share your personal data with our service providers and business partners that perform marketing services and other business operations for us. For example, we may partner with other companies to process secure payments, fulfil orders, send newsletters and marketing emails, support email and messaging services.
- Affiliates. We may share your personal data with our affiliates and group companies that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal data uses it in a manner that is consistent with this Policy. In addition, in cases where it is necessary to prevent and mitigate fraudulent or illegal activities or to protect life, body or property, we may share your personal data with our affiliates and group companies.
- Law enforcement agencies, courts, regulators and government authorities. We may share your personal data with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
- Clients. We may share your personal data with any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal data uses it in a manner that is consistent with this privacy notice.
- Identifiers
- Protected characteristics
- Financial, medical, or health information
- Audio, electronic, visual, thermal, olfactory, or similar information
- Internet or other electronic network activity information
- Employment Information
- Education Information
- Clients
- Rakuten Group companies including our affiliates
- Identifiers
- Protected characteristics
- Financial, medical, or health information
- Audio, electronic, visual, thermal, olfactory, or similar information
- Internet or other electronic network activity information
- Employment Information
- Education Information
The following categories of your personal data we collected from you may be shared with these parties:
California law requires that we describe certain disclosures of personal data that involve monetary or other consideration. California law treats such disclosures as "sales", even if no money is exchanged. Such sales include our sharing of personal data with:
The following categories of your personal data may be disclosed to these parties:
Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services). See the section on "International Data Transfers" below for more information.
We do not "sell" your personal data of minors under 16 years of age without affirmative authorization.
5. Information Security and Storage
We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal data we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal data. We evaluate these measures on a regular basis to ensure the security of the processing.
6. Retention
We will keep your personal data for as long as we have a relationship with you and/or your personal data is necessary for the purposes for which it is collected and further processed.
- The Basic Profile, the Detailed Profile and any other necessary personal data for the performance of the contract: for 3 years after your have withdrawn from our member site;
- Survey Data: for as long as necessary for our services, including for our Clients’ services, after which it will be deleted without undue delay.
- Provisional registration data: for 6 months
We retain statistical and anonymous information about you to help improve our service.
We will only retain your personal data beyond the terms above if we are required to do so to comply with the law, or if there are outstanding claims or complaints that will reasonably require your personal data to be retained.
7. International Data Transfers
Your personal data may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal data.
We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.
As part of the Rakuten Group, Rakuten Insight relies on the Rakuten Group Binding Corporate Rules to legitimize international data transfers within the Group. The Rakuten Group Binding Corporate Rules can be found at https://corp.rakuten.co.jp/privacy/en/bcr.html.
8. Third Party Contents
Our websites for the service embed links directing to other websites, especially when connecting to a Client’s survey system for Users to answer a survey on it. Rakuten Insight is not responsible for privacy practices of such other websites. Rakuten Insight encourages the User to be aware when the User is leaving Rakuten Insight’s Website, and to read the privacy statements of each website that collects personal data. This Policy applies solely to the processing activities collected and controlled by Rakuten Insight.
9. Contact Us
Rakuten Insight is the controller responsible for the personal data you provided us as our member database.
If you would like to discuss or exercise your rights granted by the applicable laws, please contact us through the following inquiry methods below. For example, the rights may include the right to opt out of "sales", which is granted to California residents. For more description of your rights and the procedures, please see Section 3 ("YOUR RIGHTS OVER YOUR PERSONAL DATA").
10. Changes to the Notice
We may modify or update this privacy notice from time to time.
If we change this privacy notice, we will notify you of the changes. Where changes to this privacy notice will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. to object to the processing).
Privacy Policy
Rakuten Insight Global, Inc., incorporated in Japan and its affiliates worldwide (you can find the affiliates here; https://insight.rakuten.com/about-us/) ('Rakuten Insight', 'we', 'us') provide various companies and organizations ("Clients") with consumer awareness and opinions for worldwide services and products, which are gathered from market research surveys conducted and coordinated by Rakuten Insight ("Surveys").
This Privacy Policy (the "Policy") was created to help you understand why and how Rakuten Insight which adopted this Policy use your information, and the rights and choices you have in this regard. Personal data is any information about you or your household, as well as a combination of pieces of information that could reasonably allow you or your household to be identified.
Rakuten Insight wants to ensure that, no matter how you use our services, you are empowered to make real choices about your information.
Such information gained from Surveys, reflecting the past and present of consumers’ insights, will enable Clients of Rakuten Insight to make better decisions about their services. We believe that the various insights from all users’ (including members of Rakuten Insight and visitors of Rakuten Insight websites, collectively referred to as "Users" or "you") gained through Surveys will empower society and our Clients. Rakuten Insight seeks to gather various opinions and impressions of various persons and different standpoints. Variety of opinions and impressions is the key value we deliver to society.
1. Personal data we use
- "Basic Profile", which consists of User’s contact details (such as e-mail address, name, date of birth, gender, physical address, phone number, and if necessary payment information) and basic characteristics suggesting your lifestyle or relating to your life stage (such as education, income, employment, and, only when absolutely necessary for Surveys, ethnic origin);
- "Detailed Profile", which contains more detailed information about your lifestyle and life stage than Basic Profile (such as household size, number of children, number of cars, habits, preference, medical condition and etc);
- "Survey Data" of the answers you made in Surveys (such as answers, feedback and opinions to questions to know your insights for market research);
- Geographical location data, where you answered or participated in our Surveys or where you use our services;
- Records and history of your usage of Rakuten Insight services, including where and which Surveys you answered and when and how many points have been received and consumed by you;
- Inquiry and opinions to Rakuten Insight; and
- Cookie data and server logs which we collect automatically from you., e.g. data collected using cookies and other device identifying technologies ('Cookies and Tracking Technologies'). Further information about our use of Cookies and Tracking Technologies is available in our Cookies Policy.
- Directly from you
- Automatically through the use of Cookie Technologies
- Automatically when you use our services including Surveys
- Identifiers, such as:
- Basic Profile (e.g. name, date of birth, phone number, mobile number, email address, postal address, academic background, employment status, job title, industry you belong)
2. How we use your personal data and the basis on which we use it
- provide and personalise Surveys
- conduct Surveys, which may be initiated by Rakuten Insight and/or Clients, collect and analyze your responses in Surveys to find insights
- provide you with rewards that Rakuten Insight offers or with refunds if applicable
- deal with your inquiries and requests
- authenticate your identity when you log in to our website
- manage the accounts you hold with us
- develop and improve our services
- comply with legal obligations to which we are subject and cooperate with regulators and law enforcement bodies
- prevent fraud, malicious activities, and any potential losses.
- to fulfil our contractual obligations to you, for example to provide the services, to ensure that invoices are paid correctly. Failure to provide this information may prevent or delay the fulfilment of these contractual obligations
- to meet our legitimate interests, for example to understand how you use our services and to enable us to derive knowledge from that, which allows us to develop new services. When we process personal data to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.
3. Your rights over your personal data
- access your personal data: you can request access the information about your personal data, such as the categories, the purposes of the processing or any other information required under the applicable law;
- rectify the information we hold about you: you can rectify inaccurate personal data concerning you;
- erase your personal data: you can ask us to erase your personal data we have collected;
- restrict our use of your personal data;
- object to our use of your personal data: you can object to certain types of our processing of your personal data depending on the circumstances, such as profiling or any other processing required under the applicable law;
- data portability: receive your personal data in a usable electronic format and transmit it to an external party;
- learn more about the sources from which we collect information, the purposes for which we collect and share information, the information we hold, and the categories of parties with whom we share your information;
- opt out of "sales":for California residents, opt out of certain disclosures of personal data that California law defines as “sales” even if no money is exchanged
- be free from discrimination: You can freely exercise rights without fear of being denied goods or services; and
- lodge a complaint: you can lodge a complaint to the Global Privacy Manager of Rakuten or a data protection authority in accordance with Rakuten's BCRs (https://corp.rakuten.co.jp/privacy/en/bcr.html).
4. Information Sharing
- Service providers and business partners. We may share your personal data with our service providers and business partners that perform marketing services and other business operations for us. For example, we may partner with other companies to process secure payments, fulfil orders, send newsletters and marketing emails, support email and messaging services.
- Affiliates. We may share your personal data with our affiliates and group companies that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal data uses it in a manner that is consistent with this Policy. In addition, in cases where it is necessary to prevent and mitigate fraudulent or illegal activities or to protect life, body or property, we may share your personal data with our affiliates and group companies.
- Law enforcement agencies, courts, regulators and government authorities. We may share your personal data with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
- Clients. We may share your personal data with any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal data uses it in a manner that is consistent with this privacy notice.
- Identifiers
- Protected characteristics
- Financial, medical, or health information
- Audio, electronic, visual, thermal, olfactory, or similar information
- Internet or other electronic network activity information
- Employment Information
- Education Information
- Clients
- Rakuten Group companies including our affiliates
- Identifiers
- Protected characteristics
- Financial, medical, or health information
- Audio, electronic, visual, thermal, olfactory, or similar information
- Internet or other electronic network activity information
- Employment Information
- Education Information
5. Information Security and Storage
6. Retention
- The Basic Profile, the Detailed Profile and any other necessary personal data for the performance of the contract: for 3 years after your have withdrawn from our member site;
- Survey Data: for as long as necessary for our services, including for our Clients’ services, after which it will be deleted without undue delay.
- Provisional registration data: for 6 months
7. International Data Transfers
8. Third Party Contents
9. Contact Us
10. Changes to the Notice
We collect your personal data from different sources, including information you register to our membership, you provide in Surveys and we collect from you directly (e.g. when you contact us), and information we collect about you from other sources described below, so that we can verify the data you provided with us is correct or not:
Category of the third parties who provide the other sources: private companies
Note that we may be required by law to collect certain personal data about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations. We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data.
The types of information that we collect directly from you are:
The categories of information that we collect directly from you are:
| Category | Relevant provisions in Section "The types of information that we collect directly from you are" | Data source | Examples of information |
|---|---|---|---|
| Identifiers | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" 1-(6) "Inquiry and opinions to Rakuten Insight" | Directly from you | Your user ID, password, name, email address, telephone numbers, address, date of birth, zip code, online identifiers, device ID, IP address, advertising identifier |
| Protected characteristics | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" | Directly from you | Gender, age, sex, self-reported race or ethnicity, sexual orientation, marital status, religion |
| Financial, medical, or health information | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" | Directly from you | e-money related account information, income information, health status |
| Internet or other electronic network activity information | 1-(5) "Records and history of your usage of Rakuten Insight services" 1-(7) "Cookie data and server logs" | User agent, page viewing, information derived from Cookie Technologies such as URLs viewed, time stamp of time viewed, information related to products and services displayed and searched | |
| Geolocation data | 1-(4) "Geographical location data" | GPS data | |
| Audio, electronic, visual, thermal, olfactory, or similar information | 1-(3) "Survey Data" | Directly from you | Photographs, voice recordings and videos |
| Employment Information | 1-(1) "Basic Profile" 1-(2) "Detailed Profile" 1-(3) "Survey Data" | Directly from you | Employment status, job description, job title, industry you belong to |
| Education Information | 1-(1) "Basic Profile" 1-(3) "Survey Data" | Directly from you | Academic background |
We collect personal data about you from other sources when we validate your personal data to provide and personalise Surveys.
The categories of information that we collect about you from other sources are:
Some of the categories of information that we collect are special categories of personal data (also known as sensitive personal data). In particular, we may process personal data that relates to self-reported race or ethnicity in Basic Profile in some countries (e.g. Singapore, Malaysia, India, and U.S.), and health information, political opinions, religious beliefs or other beliefs of a similar nature.
We use your personal data to:
In the European Union, we must have a legal basis to process your personal data. In most cases the legal basis will be one of the following:
We may obtain your consent to collect and use certain types of personal data when we are required to do so by law (for example, in relation to Cookies and Tracking Technologies or when we process location data or sensitive personal data). If we ask for your consent to process your personal data, you may withdraw your consent at any time by contacting us using the details at the end of this privacy notice.
You have certain rights regarding your personal data, subject to local law. These include the following rights to:
If you would like to ask about or exercise such rights, please contact us in accordance with Section 9 ("Contact Us"). You may use an authorized agent to exercise your rights in accordance with the applicable law. In that case, please ensure that you give the written permission to the agent.
Once we receive the request, we will verify your identity based on your personal data that we already have and that we may additionally require from you for the verification purpose. Please note that we may also require additional information from you in order to respond your request appropriately.
We encourage you to contact us to update or correct your information if it changes or if the personal data we hold about you is inaccurate.
Please also note that your rights are not absolute, and there are some grounds where we may decline your request as permitted under the applicable law.
We may disclose your personal data for business purposes to the following parties:
The following categories of your personal data we collected from you may be shared with these parties:
California law requires that we describe certain disclosures of personal data that involve monetary or other consideration. California law treats such disclosures as "sales", even if no money is exchanged. Such sales include our sharing of personal data with:
The following categories of your personal data may be disclosed to these parties:
Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services). See the section on "International Data Transfers" below for more information.
We do not "sell" your personal data of minors under 16 years of age without affirmative authorization.
We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal data we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal data. We evaluate these measures on a regular basis to ensure the security of the processing.
We will keep your personal data for as long as we have a relationship with you and/or your personal data is necessary for the purposes for which it is collected and further processed.
We retain statistical and anonymous information about you to help improve our service.
We will only retain your personal data beyond the terms above if we are required to do so to comply with the law, or if there are outstanding claims or complaints that will reasonably require your personal data to be retained.
Your personal data may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal data.
We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.
As part of the Rakuten Group, Rakuten Insight relies on the Rakuten Group Binding Corporate Rules to legitimize international data transfers within the Group. The Rakuten Group Binding Corporate Rules can be found at https://corp.rakuten.co.jp/privacy/en/bcr.html.
Our websites for the service embed links directing to other websites, especially when connecting to a Client’s survey system for Users to answer a survey on it. Rakuten Insight is not responsible for privacy practices of such other websites. Rakuten Insight encourages the User to be aware when the User is leaving Rakuten Insight’s Website, and to read the privacy statements of each website that collects personal data. This Policy applies solely to the processing activities collected and controlled by Rakuten Insight.
Rakuten Insight is the controller responsible for the personal data you provided us as our member database.
If you would like to discuss or exercise your rights granted by the applicable laws, please contact us through the following inquiry methods below. For example, the rights may include the right to opt out of "sales", which is granted to California residents. For more description of your rights and the procedures, please see Section 3 ("YOUR RIGHTS OVER YOUR PERSONAL DATA").
We may modify or update this privacy notice from time to time.
If we change this privacy notice, we will notify you of the changes. Where changes to this privacy notice will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. to object to the processing).